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Education
A NATIONAL CODE OF ETHICS FOR INTERPRETERS IN HEALTH CARE

NATIONAL STANDARDS OF PRACTICE FOR INTERPRETERS IN HEALTH CARE

Difficult Conversations: Palliative Care and End-of-Life Encounters Workshop

Date: September 23, 2017
Location: Harbor Health Services Inc., 1135 Morton Street Mattapan, MA 02126
Time: 8:30am Program: 8:45am to 12:30pm
Regular Fee: $ 30.00
CEU Fee: $ 30.00 includes certificate of completion: 0.3 CCHI
Education Level: Intermediate to Advanced

Agenda
8:30am - 8:45am Sign In
8:45am – 10:45am Program
10:45am – 11:00am Break
11:00am – 12:30pm Program
12:30pm Evaluation & Sign Out

Description: Palliative care and end-of-life conversations are tough. They are wrought with fear, ambivalence and complicated personal and cultural differences. They can leave providers and interpreters emotionally exhausted. We will explore vocabulary used in pain and other symptom management conversations, psycho-social interventions, the MOLST form and other end-of-life conversations. Explore the common cultural concerns which may arise during these encounters and how to effectively intervene as a cultural broker.

Required material: Working pens/pencils
Pre-course reading: Silva, M. D. et. al. (2016). Review article: Interpreting at the end of life: A systematic review of the impact of interpreters on the delivery of palliative care services to cancer patients with limited English proficiency. Journal of Pain and Symptom Management 51(3). http://www.ncbi.nlm.nih.gov/pubmed/26549596

Learning Objectives: Medical interpreters participating in this training program will be able to:
a. Recognize and accurately interpret terms used in palliative care and end-of-life care.
b. Explain the often complex cultural norms and challenges during end-of-life care and death.
c. Recognize how to better approach the mediation of cultural bumps with other providers.

About the Trainer: Jessica Goldhirsch, LCSW, MSW, MPH is a clinical social worker with the Brigham and Women’s Hospital/Dana Farber Cancer Institute Adult Palliative Care Consult Service. Previously, Ms. Goldhirsch developed an interpreter services department, trained providers working with interpreters and provided continuing education for staff interpreters. She has been designing and delivering innovative workshops for professional medical interpreters throughout Massachusetts, for over fifteen years. She has served on the boards of the Forum on the Coordination of Interpreter Services and the Massachusetts Medical Interpreters Association. She is a member of the National Council on Interpreting in Health Care and the National Association of Social Workers.

Registration: Certificates & Completion Requirements: Participants are expected to sign-in and out, attend the entire program, and complete an evaluation. Certificates will be distributed to participants at the end of the program. Participants will not receive a certificate of completion until payment has been received. Upon satisfying payment, the certificate will be mailed from the Mass AHEC Network.

Refunds:
Mass AHEC Network does not provide refunds after 10 full calendar days prior to the date of the program. If an individual requests a refund after that due to illness a partial credit towards a conference occurring in the same fiscal year may be issued if Mass AHEC Network is notified before the close of business the day prior to the conference. Credits for cancellation due to illness will only be issued once per fiscal year per learner.

Special Requests: If you are hearing impaired, or are a person who is differently abled who requires accommodations, please contact Mass AHEC Network 15 days prior to the training.

Information:
Mass AHEC Network:
Lisa Morris, Director of Medical Interpreter Training
Tel: 508-856-3572
Email: lisa.morris@umassmed.edu
To register for the workshop please click here.

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